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Network management & support:

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1. What are you looking for?
(Summarise your request. This text will be emailed to suppliers)

1. What are you looking for?

Please note, network management is a complex matter. The following questions will enable suppliers to prepare indicative quotes from which you can select a short list. More detailed requirements will need to be defined during negotiations with shortlisted suppliers. You can also attach a document stating your requirements more fully.

2. What sort of network management support service are you seeking?

	Full outsourced contract
	Network monitoring and reporting
	Remote network management
	Independent periodic performance report
	A repair and maintenance contract
	Other:
2. What sort of network management support service are you seeking?

3. Network dimensions:
(please give an indication of the number of sites within the UK and outside, plus the number network components to be mannaged (servers/routers, PCs, peripheral devices, etc.)

3. Network dimensions:

4. Does the contract include management of the telephone network?

	Yes
	No

5. Does the contract require on-site support teams?

	Yes
	No

If yes, please state the applications to be monitored

6. Do you require regular network performance analysis reports?

	Yes
	No

7. Related Services: Do you require any of the following services?

	IT Helpdesk
	Telephones Help Desk
	Spares support
	Network security management
	Network upgrades
	Other:

8. Do you require suppliers to state their level of local presence for your sites?

	Yes
	No

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