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Network management & support
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Network management & support:
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1. What are you looking for?
(Summarise your request. This text will be emailed to suppliers)
1. What are you looking for?
Please note, network management is a complex matter. The following questions will enable suppliers to prepare indicative quotes from which you can select a short list. More detailed requirements will need to be defined during negotiations with shortlisted suppliers. You can also attach a document stating your requirements more fully.
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2. What sort of network management support service are you seeking?
Full outsourced contract
Network monitoring and reporting
Remote network management
Independent periodic performance report
A repair and maintenance contract
Other:
2. What sort of network management support service are you seeking?
*
3. Network dimensions:
(please give an indication of the number of sites within the UK and outside, plus the number network components to be mannaged (servers/routers, PCs, peripheral devices, etc.)
3. Network dimensions:
4. Does the contract include management of the telephone network?
Yes
No
5. Does the contract require on-site support teams?
Yes
No
If yes, please state the applications to be monitored
6. Do you require regular network performance analysis reports?
Yes
No
7. Related Services: Do you require any of the following services?
IT Helpdesk
Telephones Help Desk
Spares support
Network security management
Network upgrades
Other:
8. Do you require suppliers to state their level of local presence for your sites?
Yes
No
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